Privacy Policy

XtraBanks (“XtraBanks”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information that you provide when visiting https://xtrabanks.com/ (“Website”), contacting us, requesting information, or interacting with our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We May Collect

Depending on how you interact with our Website, we may collect:

Information you provide directly

• Name
• Company/organization name
• Email address
• Phone number
• Job title or professional information
• Information submitted through contact, enquiry, or request forms
• Any other information you voluntarily provide to us

Information collected automatically

When you visit our Website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• General website usage information

This information may be used for website security, performance monitoring, analytics, and improving the user experience.

2. How We Use Your Information

We may use information collected through the Website to:

• Respond to enquiries and requests.
• Provide information about XtraBanks and its solutions.
• Communicate with you regarding our products and services.
• Schedule discussions, demonstrations, or consultations.
• Improve our Website, services, and user experience.
• Understand Website usage and performance.
• Maintain Website security and prevent misuse.
• Comply with applicable legal and regulatory requirements.
• Maintain business and communication records where necessary.

3. Marketing Communications

Where permitted by applicable law, we may use your contact information to send relevant information about XtraBanks, its solutions, events, updates, or services.

You may request that we stop sending marketing communications at any time by contacting us or using an available unsubscribe mechanism.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers, technology providers, hosting providers, analytics providers, communication providers, or professional advisers where necessary to operate our Website and business.

We may also disclose information where required:

• By applicable law or legal process.
• To protect our rights, property, or security.
• To prevent fraud, abuse, or security incidents.
• In connection with a corporate transaction such as a merger, acquisition, restructuring, or transfer of assets.

Third-party service providers may process information on our behalf and are expected to handle such information appropriately.

5. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate interests.

Where retention is no longer necessary, information may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

7. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including rights concerning access, correction, updating, erasure, withdrawal of consent, and grievance redressal.

India’s Digital Personal Data Protection Act, 2023 provides, among other things, rights relating to access information, correction/completion/updating, erasure, grievance redressal, and nomination. MeitY

To exercise an applicable privacy right or raise a privacy-related concern, contact us using the details below.

8. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Children’s Privacy

Our Website is intended primarily for business and professional users and is not directed toward children.

We do not knowingly seek to collect personal information from children through the Website.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

11. Contact Us

XtraBanks

Website: https://xtrabanks.com/
Phone: +91 (0755) 422-9295
Email: info@xtranetindia.com
Address:
Z-24, Zone-1, Behind Vijay Stambh Commercial Complex,
MP Nagar, Bhopal – 462011, Madhya Pradesh, India.